We put their standards to the test:-
January to September 2015 : 5 stars all the way.
October 2015 : 2 stars. Polite and helpful. But gave wrong information.
October 2015: 1 star. Impersonal, promise to call back on wrong information, but went MIA.
Friday, October 2, 2015
American Express ~ Making Life Easier
Customer Service Officers at American Express Hotline are known to provide exemplary standards of customer care.
We put their standards to the test:-
January to September 2015 : 5 stars all the way.
October 2015 : 2 stars. Polite and helpful. But gave wrong information.
October 2015: 1 star. Impersonal, promise to call back on wrong information, but went MIA.
We put their standards to the test:-
January to September 2015 : 5 stars all the way.
October 2015 : 2 stars. Polite and helpful. But gave wrong information.
October 2015: 1 star. Impersonal, promise to call back on wrong information, but went MIA.
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