Pages

Saturday, March 15, 2014

Credit Card Charge: Transacted vs. Posted Date

When calculating the entitled rebates, Standard Chartered Bank and OCBC Frank credit cards use posted date (date when merchant post the bill) rather than the transacted date (date when the customers uses the card to transact).

This often results in a shorter spending period for the customers who is unsure of when the merchant would actually post. 

It saves the bank money but cause inconvenience to customers.  Many disappointments had been voiced by customers who finds their rebates shrink as a result.

During promos, care has to be taken once again to find out if the charge date refers to the transacted date or the posted date. 

Wish all the credit card companies would just standardize it all to transacted date.  Customers like to have some form of certainty, rather than grabbling with too many variables.

No comments:

Post a Comment